Digital Support Apprentice

  • Apprenticeship
  • Glasgow
  • Posted 3 days ago

Digital Support Apprentice

Town: Glasgow
Postcode: G46
Salary: £270.00 per week
Closing Date: 2021-04-26
Vacancy ID: 1211-0001-00020865

Job Details:
Are you enthusiastic and customer focused and keen to create a career Digital Office support?

Are you a fast thinker who is good with numbers and has great attention to detail?

An exciting opportunity has arisen for a Digital support apprentice to provide essential support within our busy transport office.

The job role will be varied and require a lot of digital admin support through our various IT softwares and systems as well as using Microsoft programs. You will work to achieve SCQF Level 6 in Digital application support.

Key Responsibilities:

  • Input data on in-house IT systems including CRM database,
  • Liaise with our driver network to prioritise consignments and update our software database accordingly
  • Provide logistics support and after sales service to our customers through email and phone.
  • Maintain and update our CRM database as well as provide support to others on the database
  • Maintain office cloud based filing and information systems
  • Manage company email box
  • Other ad-hoc admin where required

Required Skills:

  • Excellent communication skills
  • A strong focus on customer service
  • Excellent attention to detail
  • Good organizational skills / ability to work under pressure
  • Ability to work on own initiative
  • Strong team player
  • Excellent PC literacy skills
  • Full training will be given but a background in customer service focused roles would be beneficial

Additional Information:

  • Monday – Friday
  • 9-5 (some flexibility required where OT will be paid)
  • £14000
  • 28 days holiday
  • Pension

Future Career Progression:

  • Various routes available – admin , marketing IT, sales
  • £17kplus

Important Information:
“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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